ALIEN LEGACY TROUBLESHOOTING GUIDE
revised 8/18/95

Sierra Technical Support provides this documentation as a reference to 
Sierra customers using Sierra software products.  Sierra Technical 
Support makes reasonable efforts to ensure that the information 
contained in this documentation is accurate.  However, Sierra makes no 
warranty, either express or implied, as to the accuracy, effectiveness, or 
completeness of the information contained in this documentation.

SIERRA ON-LINE, INC. DOES NOT WARRANTY OR PROMISE 
THAT THE INFORMATION HEREIN WILL WORK WITH ANY 
OR ALL COMPUTER SYSTEMS.  SIERRA DOES NOT ASSUME 
ANY LIABILITY, EITHER INCIDENTAL OR CONSEQUENTIAL, 
FOR THE USE OF THE INFORMATION HEREIN, INCLUDING 
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OF THE SIERRA SOFTWARE PRODUCT.


TABLE OF CONTENTS

SECTION 1 - HARDWARE REQUIREMENTS
SECTION 2 - INSTALLATION PROCEDURES
SECTION 3 - COMMON INSTALLATION PROBLEMS
SECTION 4 - COMMON PROBLEMS
SECTION 5 - TROUBLESHOOTING STEPS
SECTION 6 - SOUND ISSUES AND SOUND CARD SETTINGS
SECTION 7 - OBTAINING A SIERRA PATCH DISK
SECTION 8 - BOOT DISK INSTRUCTIONS 
SECTION 9 - IF YOU STILL HAVE PROBLEMS



SECTION 1 - HARDWARE REQUIREMENTS

FLOPPY DISK VERSION
REQUIRED
386 33MHz with 4 MB RAM
MS-DOS 5.0
22 MB hard drive space (Compressed 44 MB)
VGA with 256 colors	




RECOMMENDED FOR BEST PERFORMANCE
486 with 8 MB RAM
Sound card with DAC
CD-ROM VERSION
REQUIRED
386 33MHz with 4 MB RAM
CD-ROM drive
MS-DOS 5.0
Small install: 7 MB (Compressed 14 MB)
Medium install: 13 MB (Compressed 26 MB)
Large install: 23 MB (Compressed 46 MB)
VGA with 256 colors

RECOMMENDED FOR BEST PERFORMANCE:
486DX with 8 MB RAM
Sound card with DAC
Double speed CD-ROM drive

SECTION 2 - INSTALLATION PROCEDURES

Insert Disk 1 and switch to the floppy disk prompt by typing A: or B:. If 
you are playing the CD version, insert the CD and switch to the CD 
drive by typing the drive letter followed by a colon. Ex: D:.  Then type 
INSTALL to begin the installation program.  Follow the on-screen 
prompts to complete the installation.

FLOPPY DISK VERSION ONLY
After the installation has complete, type AL S in the game directory to 
set up the sound card.  (This is not necessary for the CD version; the 
sound card setup will run automatically.)


SECTION 3 - COMMON INSTALLATION PROBLEMS

PROBLEM: During installation you receive the error "DISK ERROR / 
READ ERROR" or "NOT READY READING DRIVE X" (Where X 
is the drive you are installing from).
SOLUTION: This usually indicates a bad disk or CD.  If you have had the 
product less than 90 days, Sierra will replace your game disks for free.  
Send Disk #1 with a copy of a dated receipt and a letter requesting disk 
replacement.  Be sure to include your  full name, mailing address and a 
phone number.  If you have had the product over 90 days you will need 
to include a check or money order for $10.00.  The address is: Sierra 
On-Line Fulfillment, PO Box 485, Coarsegold, CA  93614-0485.

PROBLEM:  After typing INSTALL, a row of dots goes across the screen 
and stops.  The computer is locked up with this row of dots appearing 
on the screen.
SOLUTION:  The dots indicate the hardware detection portion of the 
installation program.  You can bypass the hardware detection (and 
therefore the lockup) by typing INSTALL /M.  If this entry doesn’t 
work, try INSTALL /F.  One of these entries should get you past the 
lockup.


SECTION 4 - COMMON PROBLEMS

PROBLEM:  When starting the game, you receive a "Cannot open file" 
error message.
SOLUTION:   This indicates that the "FILES=" value in your 
CONFIG.SYS file is set too low.  It should be set to at least 30.  
Creating a boot disk using the instructions in Section 8 and running the 
game in the boot disk environment will prevent this error.

PROBLEM:  The game crashes and displays a "Divide Overflow" error 
message.
SOLUTION:   This occurs on Dell computers with outdated BIOS versions.  
Fortunately, it’s easy to upgrade.  Download the file XPS_A04.EXE 
from Dell’s BBS (512-728-8528).  This is a FLASH BIOS that only 
needs to be run once in order to update the BIOS to version A04.  This 
will correct the "Divide Overflow" problem.

PROBLEM:  You get an "insufficient memory" message when attempting 
to run the game - even though you have lots of conventional memory 
available. This usually happens on 4 MB systems, but can occasionally 
occur on computers with more RAM. 
SOLUTION: Alien Legacy uses a "DOS extender" which allows the game 
to access your computer's upper memory directly.  If this upper memory 
is being used by TSR's loaded high - your mouse or CD ROM drivers, 
for example - you can get this error message.  To correct this, run the 
game with a boot disk.  To create a boot disk, use the boot disk 
instructions in Section 8.

PROBLEM:  You get a "DOS 4GW Professional Error" when starting the 
game. (DOS version only.)
SOLUTION:  This error message indicates that memory is low or 
inaccessible.  If you have less than 4 MB (the minimum memory 
requirement), you will get this error message.  Alien Legacy will not run 
on computers with less than 4 MB.  If you have 4 MB of RAM, run the 
game with a boot disk.  To create a boot disk, follow the instruction in 
Section 8.

PROBLEM: The game locks up or crashes and displays large (mode 40) 
text on the screen.  This may happen when the game is started, or may 
occur randomly during play. 
SOLUTION:   There are several factors which can cause this problem.
1. You may be experiencing a memory conflict. Run the game under a 
boot disk environment.  Section 8 contains detailed boot disk 
instructions.
2. There could be a sound card conflict. Rerun the INSTALL (CD 
version) or AL S (floppy version) program and choose PC speaker 
for Music and No Audio/Voice Card for Audio.  If the game starts 
fine without the sound card activated, check the sound card settings.  
See the "Sound Card Settings" section of this document. 
3. If you are playing the floppy disk version of the game, the ALPAT 
patch may correct the problem.  See Section 7 for information on 
obtaining the patch disk. NOTE: The patch is for the floppy disk 
version of the game only and will not work with the CD version. 
4. You may have placed mass drivers on high-gravity worlds.  
According to the Alien Legacy design team, mass drivers should 
only be used on low-gravity worlds and space stations.  Using mass 
drivers on high-gravity planets will corrupt your saved games and 
cause the program to crash.  If you have been using the mass drivers 
on high-gravity worlds, you must delete the game, reinstall and start 
over.  
5. You may have loaded humans or other cargo onto a missile ship.  
Don't do this.  Missile ships cannot be used for transport.

PROBLEM:  There is no sound or music in the floppy disk version of the 
game.
SOLUTION:   In the game directory, type AL S, then follow the on-screen 
prompts to select your sound card.  If you forgot to run AL S when you 
installed Alien Legacy, or you chose the wrong sound card, you will not 
get sound during the game. 

PROBLEM:  Time does not stop while you're exploring, as the manual 
states it should. (Floppy disk version only.)
SOLUTION:   The ALPAT patch will correct this problem.  Please see 
Section 7 for information on obtaining this patch. 

PROBLEM:  You receive an "Unable to locate sentient target" error 
message during the game. 
SOLUTION:   This error is caused by corrupted saved game files. Restore 
to a previous saved game and play through again. If the error recurs, 
restore back further.  If you receive this error with all your saved games, 
you will need to delete Alien Legacy, run CHKDSK /F or SCANDISK 
to detect and correct any hard drive errors, then reinstall the game and 
start over.


PROBLEM:   Conversations with your military advisor and the governor 
of Hades loop continuously; they keep saying the same things.
SOLUTION:   This is an extremely rare problem.  Restore to an earlier 
saved game (preferably before the Hades colony is established) and play 
through again.  This time, do things (research, colony establishment, 
etc.) in a different order. 


SECTION 5 - TROUBLESHOOTING STEPS

If you do not see your specific problem listed above, these standard 
troubleshooting procedures correct most problems running Alien 
Legacy. 

Step 1 - Check for patches. 
There is currently one patch (ALPAT) available for Alien Legacy.  This 
patch is for the floppy disk version of the game ONLY.  If you're having 
problems with crashes or random error messages in the floppy disk 
version, apply the patch.  If you have applied the patch to the CD 
version, the program files and any saved games have been corrupted.  
Delete the game, reinstall and start over. 

Step 2 - Run the program from a minimal boot disk.  
The boot disk will free up more system resources and memory for the 
game.  The boot disk also creates an environment that is "cleaner" or 
free of extra TSR and utilities that can sometimes cause conflicts.  Boot 
disk instructions are included in Section 8 of this document.

Step 3 - Check for corrupted files. 
Run CHKDSK /F or SCANDISK to detect and correct any hard drive 
errors and corrupted files.  If you find any errors such as cross-linked or 
truncated files or lost allocation units, correct them, then delete and 
reinstall Alien Legacy. 

Step 4 - Check for sound card conflicts. (DOS version)
Many lockups in games can be traced to sound card configuration.  To 
determine if you have a sound card lockup, run the AL S (for the floppy 
version) or the INSTALL (CD version) program and check the current 
setting for "MUSIC".  Make sure the selection is supported by the 
hardware in your computer.  Test for conflicts by changing the 
"MUSIC" selection to "IBM PC or Compatible Speaker" and then 
playing the game.  If the game works with the internal speaker and locks 
up with the sound card; you will know there is some sort of sound card 
conflict.  See Section 6 - Sound Issues and Sound Card Settings and 
your sound card's documentation for help resolving sound card conflicts.

Step 5 - Reinstall the game in a clean boot environment.  
Lockups and other technical problems can be caused by corrupted game 
files.  No program will run correctly if the data or executable files are 
corrupted.  These corruptions will occur during the installation of the 
game and are usually due to conflicts with TSRs or other utilities 
running in DOS during the installation.  Reinstalling the game in the 
same DOS environment will usually result in the same corrupted data.  
You should install the game in a "clean" boot environment.


SECTION 6 -  SOUND CARD SETTINGS AND SOUND ISSUES 

SOUND CARD SETTINGS
In DOS, the best sound card settings for a SoundBlaster compatible card 
are I/O 220, DMA 1 and IRQ 5 or 7.  If you're using a Pro Audio card, 
the best settings are I/O 220, DMA 3 and IRQ 5 for the Pro Audio 
portion of the card, set the SoundBlaster portion of the card to DMA 1 
and IRQ 7.  Make sure that the Soundblaster and ProAudio portions do 
not share the same DMA!  Settings outside these parameters can cause 
lockups and/or choppy, repeating or garbled speech.   Most sound cards 
have test utilities that will tell you what settings you are using.  Check 
your sound card documentation for more information.


PROBLEM:  Choppy, repeating or garbled speech or lockups when a 
character speaks or a sound effect is played.
SOLUTION:  This is caused by non-standard sound card settings or a 
conflict between the sound card and another piece of hardware on your 
computer.  See "Sound Card Settings" above for supported settings and 
refer to your sound card documentation for information on resolving 
hardware conflicts.

PROBLEM:  No sound in the game after booting up with a boot disk.  This 
often occurs with the SoundBlaster 16, but occasionally happens with 
other sound cards. 
SOLUTION:  This happens when sound drivers or configuration lines get 
left off the boot disk.  The following example lines are for the 
SoundBlaster 16 and should be in your AUTOEXEC.BAT in this order:

SET SOUND=C:\SB16
SET BLASTER=A220 I5 D1 H1 P300 T6 
C:\SB16\SB16SET (followed by your mixer settings--copy them from 
your hard drive AUTOEXEC)
C:\SB16\DIAGNOSE /S
SET MIDI=SYNTH:1 MAP:E

Adding these lines to the AUTOEXEC on the boot disk should give you 
sound.  If you have a sound card other than the SoundBlaster 16, check 
the sound card tables at the end of this document for a list of sound 
cards and the drivers that should be in the CONFIG.SYS and 
AUTOEXEC.BAT.  If your sound card is not on the list, check your 
sound card documentation for the correct drivers.


SECTION 7 - OBTAINING A SIERRA PATCH DISK

There is one patch available for Alien Legacy.  This patch (ALPAT) is 
for the floppy disk version of the game ONLY.  There are no patches 
available for the CD version.

The fastest way to obtain a Sierra patch disk is to download it from one 
of the following on-line services:  the Sierra BBS (206-644-0112), FTP 
to the Sierra BBS (bbs.sierra.com), CompuServe (GO SIERRA)  or 
America OnLine (KEYWORD SIERRA).   You can also request a 
patch disk be mailed to you by calling Sierra Technical Support at 206-
644-7697, faxing to 206-644-7697 or writing to Sierra On-Line Patch 
Disks, Dept. 10, PO Box 485, Coarsegold, CA  93614-0485. 


SECTION 8 - BOOT DISK INSTRUCTIONS 

PLEASE NOTE:  Please read the boot disk instructions completely 
before beginning the boot disk procedure.  If you are playing the floppy 
disk version of Alien Legacy, you can skip steps 3 and 4. 

STEP 1
FORMATTING THE DISK
To make a boot disk, format a high density diskette in the A: drive.  (It is 
necessary to reformat the disk if it is already formatted.) Formatting the 
disk with the /S switch will transfer the "system files" to the disk and 
allow the computer to boot up correctly.  The disk must be in the A: 
drive; the computer will not boot from the B: drive.  Type the FORMAT 
command as follows:

FORMAT A: /S <ENTER>

If you get a "Bad command or file name" error message, type: 

PATH=C:\DOS <ENTER>

Then retype the FORMAT command above.  If you receive the error 
again, the MS-DOS FORMAT command may not be on your system, or 
it may have been renamed.  Programs such as PC Tools and Norton 
Disk Utilities sometimes rename the FORMAT command to prevent 
accidental loss of data.  If you are using a program of this type, check 
your documentation to find out how to format a SYSTEM DISK, then 
proceed to Step 2. 

STEP 2
LOCATING THE MOUSE DRIVER 
Alien Legacy requires that a Microsoft compatible mouse driver be 
loaded into memory before playing the game.  There are two kinds of 
mouse drivers available: those that load in the CONFIG.SYS file and 
those that load in the AUTOEXEC.BAT file.  CONFIG.SYS mouse 
drivers have an extension of .SYS (MOUSE.SYS) and 
AUTOEXEC.BAT drivers have either a .COM or .EXE extension 
(MOUSE.COM, MOUSE.EXE).  You must load at least one of these 
drivers, but it is not necessary to load them all. 

If you do not know where the mouse drivers are located on your system, 
the command below should help you locate them.  Type the following at 
the C:\ prompt:

DIR MOUSE* /S <ENTER>

This command will cause the system to search all subdirectories for a 
file called MOUSE.  If the system locates a MOUSE file, it will display 
the path where the file is located.  For example, if the MOUSE.COM 
file is located in a C:\MOUSE directory, the system will display:

Directory of C:\MOUSE
	MOUSE.SYS		55160 	03-10-92	3:10a
	MOUSE.COM		56408	03-10-03	6:00a

If this procedure does not locate a MOUSE file, your mouse driver may 
have a different name; some common names for mouse drivers are 
IMOUSE, GMOUSE and HPMOUSE.  Your should check your mouse 
documentation for the exact file names and how to install them. 

Once you have located the mouse driver, you must copy it to the boot 
disk.  The following example assumes that the mouse drivers are located 
in the C:\MOUSE directory as shown above.  To copy the MOUSE files 
to the boot disk, type:

COPY C:\MOUSE\MOUSE.* A: <ENTER>

Substitute the appropriate path and file names for your mouse drivers in 
the command above.  After you press ENTER, you should see a 
message indicating that some files were copied.

STEP 3
LOCATING THE CD ROM DEVICE DRIVER (skip if playing the 
floppy disk version of Alien Legacy)
The CD ROM drive requires a device driver loaded in the 
CONFIG.SYS file.  This driver must be loaded correctly or you will be 
unable to access your CD ROM drive. To make sure that the device 
driver loads correctly on the boot disk, look at
the CONFIG.SYS on the hard drive and copy the driver line from there.  
At the C:\ prompt, type:

TYPE CONFIG.SYS|MORE

NOTE:       The | is called a "pipe" command and is created by pressing 
<SHIFT> <BACKSLASH>.

The CONFIG.SYS file will display on the screen.  Look for the line that 
loads the CD ROM device driver.  This line will contain the same "/D:" 
switch as the MSCDEX line in the AUTOEXEC.BAT file.  Using the 
MSCDEX example above,

you would be looking for a line containing "/D:MSCD001".  The line 
should look something like this:

DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220
DEVICEHIGH=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220
DEVICEHIGH /L:14652 =C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220

The device driver in your CONFIG.SYS may differ slightly from those 
listed above.  Carefully write down the line for use in your boot disk.  
Leave out the "HIGH" in "DEVICEHIGH" and the "/L:" information, if 
any.  Your CD ROM device line should appear as follows:

DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220

NOTE:  If you have a SCSI CD ROM drive, there may be an additional 
driver in your CONFIG.SYS that must be loaded for the CD ROM 
device drivers to load correctly.  Check your CD ROM drive 
documentation for more information. 

STEP 4
LOCATING THE MSCDEX CD ROM EXTENSION (skip if 
playing the floppy disk version of Alien Legacy)
In addition to the CD ROM device driver in the CONFIG.SYS, your CD 
ROM drive requires MSCDEX, the Microsoft extension for CD ROM 
drives.  If this extension is not loaded correctly in the 
AUTOEXEC.BAT, you will be unable to access your CD ROM drive.  
To make sure that MSCDEX loads correctly on the boot disk, look at 
the AUTOEXEC.BAT on the hard drive and copy the MSCDEX line 
from there.  At the C:\ prompt, type:

TYPE AUTOEXEC.BAT|MORE <ENTER>

The AUTOEXEC.BAT file will display on the screen.  Look for the line 
that loads the MSCDEX extension.  It should look something like this:

C:\DOS\MSCDEX /D:MSCD001
LH C:\DOS\MSCDEX /D:MSCD001 
LOADHIGH /L:14429 C:\DOS\MSCDEX /D:MSCD001

The MSCDEX line in your AUTOEXEC.BAT may differ slightly from 
the ones above.  Carefully write down the entire line following the drive 
letter.  Include the full drive and path to the MSCDEX file and leave out 
any LH or LOADHIGH commands.  For example, any of the above 
lines should appear as follows:

C:\DOS\MSCDEX /D:MSCD001

This is how the line will appear in the AUTOEXEC.BAT on your boot 
disk. 

STEP 5
LOCATING THE SOUND CARD DRIVERS
Many sound cards have drivers or initialization lines that must be loaded 
in the AUTOEXEC.BAT or CONFIG.SYS.   Some sound cards that 
require these drivers or initialization routines are:  SoundBlaster 16, 
MAD16 and the Aria 16.

At the end of this document, you will find a section labeled "Sound 
Cards".  These tables contain the sound card lines for many common 
sound cards.  Check to see if your sound card is on the list.  If it is, then 
you will need to add the appropriate lines to the AUTOEXEC.BAT 
and/or CONFIG.SYS on your boot disk.  If your sound card is not on 
the list, you should check your documentation for information on what 
needs to load in the AUTOEXEC.BAT and CONFIG.SYS. 


STEP 6
CREATING THE CONFIG.SYS FILE
To create the CONFIG.SYS file on the boot disk, switch to the A: drive 
and type the following:

COPY CON CONFIG.SYS <ENTER>  (the cursor will drop down 
one line and blink)
DEVICE=C:\DOS\HIMEM.SYS <ENTER>
DOS=HIGH,UMB <ENTER>
FILES=30 <ENTER>
BUFFERS=20 <ENTER>

If you are playing the DOS version of the game and are using the 
MOUSE.SYS file to load your mouse, add the following line to the 
CONFIG.SYS:

DEVICE=A:\MOUSE.SYS <ENTER>

If you're playing the CD version of Alien Legacy, add the CD ROM 
device driver as you wrote it down in the "Locating the CD ROM 
Device Driver" section.  For example:

DEVICE=C:\DRV\CDROMDRV.SYS /D:MSCD001 /P:220  
<ENTER>

If you need to load any sound card drivers, copy them from the "Sound 
Cards" section now.  The following example lines are for the 
SoundBlaster 16:

DEVICE=C:\SB16\DRV\CTSB16.SYS /UNIT=0 /BLASTER=A:220 I:5 D:1 H:5 <ENTER>
DEVICE=C:\SB16\DRV\CTMM.SYS <ENTER>

Complete the file by pressing <F6> <ENTER>.

STEP 7
CREATING THE AUTOEXEC.BAT FILE
To create the AUTOEXEC.BAT file on the boot disk, switch to the A: 
drive and type the following:

COPY CON AUTOEXEC.BAT <ENTER>  (the cursor will drop 
down one line and blink)
@ECHO OFF <ENTER>
C:\ <ENTER>
SET COMSPEC=C:\COMMAND.COM <ENTER>
PROMPT SIERRA BOOT DISK $_$P$G <ENTER>
PATH=C:\;C:\DOS;C:\SIERRA <ENTER>

If you are playing the DOS version of the game and are using the 
MOUSE.COM or MOUSE.EXE file to load your mouse driver, add the 
appropriate line:

A:\MOUSE.EXE <ENTER>

If you're playing the CD version of Alien Legacy, add the MSCDEX 
line as you write it down in the "Locating the MSCDEX CD ROM 
Extension" section.  For example:

C:\DOS\MSCDEX /D:MSCD001 <ENTER>

If you need to run any sound card initialization programs or load any 
drivers, copy them from the "Sound Cards" section

now.  The following example lines are for the SoundBlaster 16:

SET BLASTER=A220 I5 D1 H5 T6 <ENTER>
SET SOUND=C:\SB16 <ENTER>
SET MIDI=SYNTH:1 MAP:E <ENTER>
C:\SB16\SB16SET /M:220 /VOC:220 /CD:220 /MIDI:220 /LINE:220 <ENTER>
C:\SB16\DIAGNOSE /S <ENTER>

Complete the file by pressing <F6> <ENTER>.

STEP 8
REBOOT THE SYSTEM AND START THE GAME
Reboot your system by pressing the <RESET> button on your 
computer or by using the <CTRL> <ALT> <DELETE> key sequence 
on your keyboard.  Follow the instructions in the game manual to start 
the game.

SECTION 9 - IF YOU STILL HAVE PROBLEMS

If you continue to experience difficulties with Alien Legacy, or if you 
have any questions concerning any of the above steps, our Technical 
Support Department will be happy to assist you.  Please call (206) 644-
4343 between 8:15 am and 4:45 PM Monday through Friday.  We can 
also be reached by fax at (206) 644-7697 or by mail at the following 
address:  Sierra On-Line, PO Box 85006, Bellevue, WA  98015-8506, 
ATTN:  TECHNICAL SUPPORT.

In Europe, please contact our office in England. The Customer Service 
number is (44) 1734-303171, between 
9:00 am and 5:00 pm, Monday through Friday.   The BBS number is 
(44) 1734-304227 and the fax number 
is (44) 1734-303201.  Customer Service can also be reached at the 
following address:  Sierra On-Line Limited, 
4 Brewery Court, The Old Brewery, Theale, Reading, Berkshire, RG7 
5AJ UNITED KINGDOM

You can also contact our Technical Support Team on one of the 
following services:

Sierra BBS          (206) 644-0112 
CompuServe		GO SIERRA
America Online		KEYWORD SIERRA
Internet			support@sierra.com
                    http://www.sierra.com

If you decide to write or fax, please provide the following information so
that Sierra Technical Support can assist you as efficiently as possible:

Name:
Fax number:
Phone number:
Address:

Game name, version number and S/N number (from disk #1 or CD hub): 

What problem are you having?  Be VERY specific.  Is there an 
error message?  What is it?  Where does it occur? Does it happen 
the same way each time?





Floppy or CD?

Are you playing in Windows or DOS?

Type of computer (386, 486, etc.)

Brand of video card (Trident, Diamond, etc.)

Amount of RAM (4 meg, 8 meg, etc.)

DOS version (MS-DOS 6.0, PC-DOS 6.2, etc.)

Windows version (3.1, WFWG, Win95, etc.)

Brand of sound card and sound card settings (SoundBlaster Pro, 
Forte16, Mozart, etc.  Please be VERY specific with the brand 
name. Sound card settings include DMA, IRQ and I/" values.)

Any disk compression?  What kind? (Doublespace, Stacker, etc.)

Any third-part memory manager?  What kind?  (QEMM, 386MAX, 
etc.)

Largest executable program size or bytes free after booting with the 
boot disk. (Type MEM to find out.) 

What have you tried so far?  (Boot disk, no sound, etc.)



Please attach copies of your CONFIG.SYS and AUTOEXEC.BAT 
from your hard drive and the boot disk.




SECTION 9 - SOUND CARDS

NOTE:  The sound card drivers and initialization lines in this section are
the default settings for these devices.  You should check your AUTOEXEC.BAT
and CONFIG.SYS on your hard drive to see if you are using any non-default
settings.


ADLIB
        AUTOEXEC.BAT
        NONE

        CONFIG.SYS
        NONE

This is a MIDI card only and will not play most sound 
effects.


ARIA 16 - Common on IBMs
        AUTOEXEC.BAT
        SET ARIA=C:\ARIA
        SET BLASTER=A220 I5 D1 T5
        C:\DOS\SOUNDCLT.COM*

        CONFIG.SYS
        DEVICE=C:\ARIA\BIN\SOUNDCFG.SYS
        DEVICE=C:\ARIA\BIN\SNDSAVER.SYS
        
*This line is not always present.


ATI STEREO FXCD
        AUTOEXEC.BAT
        SET ATI_SND=C:\SFXCD

        CONFIG.SYS
        NONE


AUDIO ROCK IT 16
        AUTOEXEC.BAT
        NONE

        CONFIG.SYS
        NONE


AUDIO 16 BY AZTECH
        AUTOEXEC.BAT
        C:\GB2KAUDIO\UTILITY\GWBVOL
        SET BLASTER=*
        SET SOUND=*

        CONFIG.SYS
        NONE

*Check your AUTOEXEC.BAT on the hard drive for
the SET BLASTER and SET SOUND parameters.


BOCA SOUND EXPRESS
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1 T5

        CONFIG.SYS
        DEVICE=C:\SE1440\CSACMOD1.EXE


BREVE TECHNOLOGIES
        AUTOEXEC.BAT
        C:\BRV16F\DOSDRV\INIT16
        C:\BRV16F\DOSDRV\MIXER

        CONFIG.SYS
        NONE


CRYSTAL CLEAR WAVE TABLE BY CRYSTAL LAKE
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1 T5
        C:\CCLEAR\CSACMAX1.COM*
        C:\CCLEAR\CSACHMX1.COM**

        CONFIG.SYS
        DEVICE=C:\CCLEAR\CSAMOD1.EXE -S***

*Enables Soundblaster compatibility.
**Add /ON to enable Soundblaster compatibility, /OFF to disable it.
***Use -S for Soundblaster mode and -W for Windows Sound System mode.


DIAMOND
        AUTOEXEC.BAT
        SET BLASTER=*
        SET SOUND16=C:\DIAMOND
        C:\DIAMOND\SNDINIT /B**

        CONFIG.SYS
        NONE

*Check your AUTOEXEC.BAT on the hard drive for the SET BLASTER parameters.
**Use /C for Soundblaster mode and /B for Microsoft Sound System mode.


DIAMOND LX
        AUTOEXEC.BAT
        SET SOUND=C:\SONIC
        SET BLASTER=A220 I5 D1 T5
        C:\SONIC\MZTVOL.EXE
        C:\SONIC\MZTINIT WSS*
        C:\SONIC\MTZINIT.SYS

        CONFIG.SYS
        NONE

*Use WSS for Windows Sound System mode and SB for Soundblaster mode.


DSP16
        AUTOEXEC.BAT
        SET BLASTER=*

        CONFIG.SYS
        NONE

*Check your AUTOEXEC.BAT on the hard drive for the SET BLASTER parameters.


ENSONIQ SOUNDSCAPE - Common on Gateways
Driver version 1.10 dated 11/31/94
        AUTOEXEC.BAT
        SET BLASTER=A220 Ixx Dx
        SET SNDSCAPE=C:\SNDSCAPE
        C:\SNDSCAPE\SSINIT FM*
        C:\SNDSCAPE\VSB_EMM.COM**

        CONFIG.SYS
        DEVICE=C:\DOS\EMM386.EXE***

*Use FM for FM synth, GM for General MIDI and MT32 for Roland MT32 emulation.
**Can help with Soundblaster emulation. Requires the EMM386 line in the CONFIG.SYS
***Necessary for the VSB_EMM.COM line in the AUTOEXEC.BAT


ENSOMIQ SOUNDSCAPE - Common on Gateways
Driver version 1.20.02 dated 12/19/94
        AUTOEXEC.BAT
        SET BLASTER=A220 Ixx Dx
        SET SNDSCAPE=C:\SNDSCAPE
        C:\SNDSCAPE\SSINIT /I*
        C:\SNDSCAPE\VSB_EMM.COM**

        CONFIG.SYS
        DEVICE=C:\DOS\EMM386.EXE***

*/I enables FM synth and General MIDI emulation.
Run MT32.EXE to enable Roland MT32 emulation.
**Can help with Soundblaster emulation. Requires the EMM386 line in the CONFIG.SYS
***Necessary for the VSB_EMM.COM line in the AUTOEXEC.BAT


ESS AUDIO DRIVE - Common on Compaqs
        AUTOEXEC.BAT            
        NONE     

        CONFIG.SYS
        DEVICE=C:\CPQDOS\VOLCTRL.EXE*
        DEVICE=C:\PCAUDIO\VOLCTRL.EXE**

*Loads the DOS mixer. <Ctrl/Right Shift> turns up the volume, <Ctrl/Left Shift>
turns it down.
**Necessary to load Windows mixer.


FORTE 16 - Common on Packard Bells
        AUTOEXEC.BAT
        SET BLASTER=*
        SET GALAXY=*
        SET SOUND=C:\FORTE16
        C:\FORTE16\UTILITY\EMUTSR

        CONFIG.SYS
        NONE

*Check the AUTOEXEC.BAT on your hard drive for these settings.
**Enables the Soundblaster emulation.


FUSION 16
        AUTOEXEC.BAT
        SET BLASTER=*

        CONFIG.SYS
        DEVICE=C:\SPECTRUM\MVSOUND.SYS D: Q:**

*Check the AUTOEXEC.BAT on your hard drive for these settings.
**D: is the DMA channel and Q: is the IRQ setting


GALANT
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1

        CONFIG.SYS
        NONE


GALAXY - See Multi-Media Pro 16


GATEWAY 2000 AUDIO DRIVE
        AUTOEXEC.BAT
        C:\G2KAUDIO\UTILITY\GWBVOL
        SET BLASTER=A220 I5 D1 T5
        SET SOUND=C:\G2KAUDIO

        CONFIG.SYS
        NONE

This sound card will autoconfigure itself to Soundblaster or Microsoft
Sound System mode.


GOLDEN SOUND BY TOPEK
        AUTOEXEC.BAT
        C:\GS16\GS-ENV PC:\GS16ES

        CONFIG.SYS
        NONE


GRAVIS ULTRASOUND OR GRAVIS ACE
        AUTOEXEC.BAT
        SET ULTRASND=*
        SET ULTRADIR=*
        C:\ULTRASND\ULTRINIT
        SBOS.BAT**
        SET BLASTER=A220 I5 D1

        CONFIG.SYS
        NONE

*Check the AUTOEXEC.BAT on your hard drive for complete SET lines for the GUS.
**The SBOS.BAT line must be loaded to enable the card's Soundblaster
emulation. This line is not needed for the ACE.


IBM PS/1
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1

        CONFIG.SYS
        NONE


ISP 16
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        SET ISP16=C:\ISP16
        C:\ISP16\ISPINIT /B/M*

        CONFIG.SYS
        NONE
*Use /B switch for SB mode
*Use /M switch for  Microsoft Sound System mode



JAZZ 16
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1

        CONFIG.SYS
        DEVICE=C:\JAZZ\JAZZ.SYS D:* Q:*

*D:  DMA CHANNEL.
*Q:  IRQ SETTING.
Specific values and directories may change



MAD 16
        AUTOEXEC.BAT
        SET MAD16=C:\MAD16
        SET BLASTER=A220 I5 D1 
        C:\MAD16\M16INIT /B /M*

        CONFIG.SYS
        NONE

*Use /B switch for Soundblaster  mode.  Use /M switch for Microsoft Sound
System Mode



MAGIC S20 - Common on Acers
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        SET SOUND16=C:\MAGICS20
        C:\MAGICS20\SNDINIT /B /M*

        CONFIG.SYS
        NONE

*Use /B switch for Soundblaster  mode.  Use /M switch for  Microsoft Sound
System Mode



MAGITEC GREEN 16
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1

        CONFIG.SYS
        NONE



MEDIA CONCEPT
        AUTOEXEC.BAT
        SET MC=C:\MC

        CONFIG.SYS
        NONE



MEDIA VISION DELUXE
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        C:\MEDVSN\VBEAI.COM

        CONFIG.SYS
        DEVICE=C:\MEDVSN\PROS.SYS



MEDIA VISION PREMIUM 3D SCSI2
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1

        CONFIG.SYS
        DEVICE=C:\MEDVSN\PA3D.SYS
        DEVICE=MINI406A.SYS



MMCD16W
        AUTOEXEC.BAT
        SET BLASTER=*
        SET SOUND=C:\MMCD16W
        SET GALAXY=*

        CONFIG.SYS
        NONE

*Check the AUTOEXEC.BAT for the SET BLASTER and SET GALAXY parameters



MONTE CARLO BY TURTLE BEACH
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        C:\MCARLO\MCHKMIX

        CONFIG.SYS
        DEVICE=C:\MCARLO\MCMODE -S -W*

*Use -S switch for SB mode
*Use -W switch for  Microsoft Sound System Mode



MOZART SOUND CARD Common on Canons
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        SET SOUND=C:\MOZART
        C:\MOZART\MTZVOL.EXE

        CONFIG.SYS
        DEVICE=C:\MOZART\MZTINIT.SYS WSS /530*

*WSS /530 Puts the card into WSS mode port 530



MULTI-MEDIA PRO 16
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        SET GALAXY=*
        SET SOUND=C:\MMP16P

        CONFIG.SYS
        NONE

*Check the AUTOEXEC.BAT on your hard drive for the full SET GALAXY line.



MW WAVE - Common on IBM Thinkpads
        AUTOEXEC.BAT
        SET BLASTER=
        SET MWPATH=C:\MWD\MANAGER;C:\MWD\MWGAMES*
        SET MWROOT=C:\MWD
        MWGAMES=ON**

        CONFIG.SYS
        NONE

*This is all one line.
**ON turns on Soundblaster emulation and OFF turns it off.



ORCHID GAMEWAVE
        AUTOEXEC.BAT
        SET BLASTER=*
        SET SOUND=*
        C:\GW32\GW32.EXE

        CONFIG.SYS
        NONE

*Check the AUTOEXEC.BAT on your hard drive for the complete SET SOUND and
SET BLASTER lines.



ORCHID SOUNDWAVE
        AUTOEXEC.BAT
        SET BLASTER=*
        SET SOUND=*
        C:\SW32\SW32.EXE

        CONFIG.SYS
        NONE

*Check the AUTOEXEC.BAT on your hard drive for the complete SET SOUND and
SET BLASTER lines.



PHILLIPS
        AUTOEXEC.BAT
        NONE

        CONFIG.SYS
        NONE



PRO AUDIO SPECTRUM 16
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1

        CONFIG.SYS
        DEVICE=C:\SPECTRUM\MVSOUND.SYS D:*Q:*

*D:  DMA CHANNEL.      Q:  IRQ SETTING.
<DIR> may be PROAUDIO on older drivers.



PRO SONIC
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1

        CONFIG.SYS
        DEVICE=C:\PROSONIC\PROSYS.SYS



SC400
        AUTOEXEC.BAT
        SET SOUND=C:\SC400
        SET BLASTER=A220 I5 D1
        C:\SC400\UTILITY\SNDINIT /B

        CONFIG.SYS
        NONE



SGBAS16
        AUTOEXEC.BAT
        SET BLASTER=*
        SET SOUND=C:\SGBAS16
        SET GALAXY=*

        CONFIG.SYS
        DEVICE=C:\SGBAS16\DRIVERS\EEPRO.SYS

*Check the AUTOEXEC.BAT on your hard drive for the complete SET GALAXY and
SET BLASTER lines.



SOUNDBLASTER AWE 32 
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        SET SOUND=C:\SB16
        C:\SB16\SB16SET /P/Q
        C:\SB16\DIAGNOSE /S*
        C:\SB16\AWEUTIL /S

        CONFIG.SYS
        DEVICE=C:\SB16\DRV\CTSB16.SYS   /UNIT=0 /BLASTER=A:220 I:5 D:1 H:5
        DEVICE=C:\SB16\DRV\CTMMSYS.SYS**

*May be SBCONFIG on older cards.
**This line is only required to enable the sound card's CD-ROM interface.



SOUNDBLASTER PRO
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        SET SOUND=C:\SBPRO*
        C:\SBPRO\SBP_SET*

        CONFIG.SYS
        NONE

*On newer cards the drivers and such may look like 
the SB16 except loading out of a different directory.



SOUNDBLASTER 16
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1 H5 T6
        SET SOUND=C:\SB16
        SET MIDI=SYNTH:1 MAP:E
        C:\SB16\SB16SET*
        C:\SB16\DIAGNOSE /S**

        CONFIG.SYS
        DEVICE=C:\SB16\DRV\CTSB16.SYS /UNIT=0 /BLASTER=A:220 I:5 D:1 H:5
        DEVICE=C:\SB16\DRV\CTMMSYS.SYS***

*Check the AUTOEXEC.BAT on your hard drive for the complete SB16SET line.




SOUND EXPRESSION BY BOCA
        AUTOEXEC.BAT
        SET BLASTER=
        C:\CE1440\CSACMAX1.COM*
        C:\CE1440\CSACHMX1.COM**

        CONFIG.SYS
        DEVICE=C:\SE1440\CSACMOD1.EXE -S -W***

*Enables Soundblaster compatibility.
**/ON turns on Soundblaster compatibility, /OFF turns it off.
***-S for Soundblaster mode and -W for Windows Sound System mode.




SOUND EZ - See Mad 16



SOUND FX PLUS
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        SOUND=C:\MMSUP

        CONFIG.SYS
        NONE




SOUNDMAND BY LOGITECH
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1

        CONFIG.SYS
        DEVICE=C:\SOUNDMAN\MVSOUND.SYS




SOUND 16A - Common on Packard Bells 1 OF 2**
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        SET GALAXY=*
        C:\SOUND16A\UTILITY\SETMODE /MSS**
        SET SOUND16=C:\SOUND16A

        CONFIG.SYS
        NONE

*Check the AUTOEXEC.BAT on your hard drive for the complete SET GALAXY line.
**Use /SB switch for SB mode. Use /MSS switch for Microsoft Sound System Mode.




SOUND 16A - Common on Packard Bells 2 OF 2**
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        SET GALAXY=*
        C:\AUDIO\SNDINIT.EXE /B**
        SET SOUND16=C:\AUDIO

        CONFIG.SYS
        NONE

*Check the AUTOEXEC.BAT on your hard drive for the complete SET GALAXY line.
**Use /B switch for SB mode
**Use /M switch for  Microsoft Sound System Mode




SOUND 144 - Common on Packard Bells
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        SET GALAXY=*
        SET SOUND=SOUND144
        C:\SOUND144\UTILITY\SETMODE /SBP**

        CONFIG.SYS
        NONE

*Check the AUTOEXEC.BAT on your hard drive for the complete SET GALAXY line.
**Use /SBP for Soundblaster mode and /MSS for Microsoft Sound System mode.




STRAUSS
        AUTOEXEC.BAT
        NONE

        CONFIG.SYS
        NONE





TROPEZ BY TURTLE BEACH 
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        C:\TROPEZ\DOSAPPS\SETUPSND*
        C:\TROPEZ\DOSAPPS\TZMODE -S*

        CONFIG.SYS
        DEVICE=C:\TROPEZ\DOSAPPS\TZMODE**

*Windows will disable these lines, so they will need to be run again
if Windows is started and shut down.  Use -S for Soundblaster mode and -W
for Windows Sound System mode on the TZMODE line.
**This line is necessary if the sound card is also 
acting as the CD-ROM controller.




VIBRA 16
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1 H5 T6
        SET SOUND=C:\VIBRA16
        SET MIDI=*
        C:\VIBRA16\DIAGNOSE /S**
        C:\VIBRA16\MIXERSET /P/Q

        CONFIG.SYS
        DEVICE=C:\VIBRA16\DRV\VIBRA16.SYS
        DEVICE=C:\VIBRA16\DRV\CTMMSYS.SYS

*Check the AUTOEXEC.BAT on your hard drive for the complete SET MIDI line.
**Older cards may use SBCONFIG instead of DIAGNOSE.




VOYETRA SOUND
        AUTOEXEC.BAT
        SET BLASTER=A220 I5 D1
        SET ISP16=ISP16*
        C:\ISP16\ISPINIT /B

        CONFIG.SYS
        NONE

*May be SET ISP16=VOYETRA




WAVERIDER BY AZTECH
        AUTOEXEC.BAT
        SET BLASTER=
        SET SOUND=C:\WAVRIDER
        SET GALAXY=
        C:\WAVRIDER\DRIVERS\WAVERIDE.EXE
        C:\WAVRIDER\SETMODE /SBP*

        CONFIG.SYS
        NONE

*Use /SBP for Soundblaster mode and /MSS for Microsoft Sound System mode.


